Thank you for visiting our website www.dirtycatstudio.com. This Website is owned and operated by Dirty Cat Studio, an Australian-based company registered in Melbourne VIC Australia, hereinafter referred to as “Company,” “we,” “us,” or “our.” The terms “you,” “your,” “customer,” or “user” refer to any person or entity accessing, browsing, using, subscribing with, registering with, logging in, and/or placing an order on the Website.
By using our Website, including but not limited to accessing, browsing, using, subscribing, registering, logging in, or placing an order, you confirm that you have read, understood, and agreed to these Terms and Conditions (“Agreement”) and are bound by them with immediate effect. These terms govern your purchase and use of our products, which may include physical goods or digital content. If you do not agree with these Terms and Conditions, please refrain from using our Website.
We reserve the right to modify and update these Terms and Conditions from time to time. It is your responsibility to review these Terms and Conditions regularly to stay informed of any changes that may apply to your use of the Website. Any changes or updates will form part of this Agreement and shall be legally binding.
1. General Terms
1.1. Agreement Formation: By using this Website and placing orders, you agree to comply with these Terms and Conditions and any policies referenced within, including our Privacy Policy, Return Policy, and Shipping Policy.
1.2. Age of Consent: By agreeing to these Terms, you confirm that you are of the age of majority in your jurisdiction of residence. If you are not of legal age, you confirm that you have obtained the consent of your legal guardian or parent to use this Website.
1.3. Prohibited Uses: You must not use our products or services for any illegal or unauthorized purpose, nor violate any laws in your jurisdiction (including but not limited to intellectual property laws).
1.4. Account Accuracy: You agree to provide accurate, complete, and current information for all purchases made through our store, including valid email addresses and payment information. You agree to promptly update your account if any information changes.
2. Modification of Service and Prices
2.1. Price Changes: We reserve the right to modify or discontinue products or services at any time without notice. Prices for our products may change without notice.
2.2. Errors in Pricing: If an error is discovered in the price of any product you have ordered, we may cancel your order and provide a full refund.
2.3. Product Availability: Some products or services may be available exclusively online through the Website. These may have limited quantities and are subject to return or exchange only in accordance with our Return Policy.
3. Products and Services
3.1. Digital Downloads: Purchases of digital content (such as downloadable assets) are final and cannot be refunded once the content has been downloaded. By purchasing digital content, you agree that no refunds will be provided unless required by Australian Consumer Law.
3.2. Print-on-Demand Products: Since all our products are made to order, they are customized to each order and therefore are non-refundable except in cases where there is a defect, damage, or misprint, as outlined in our Return Policy.
3.3. Accuracy of Product Descriptions: We have made every effort to display our products as accurately as possible, including colors and designs. We cannot guarantee that your device’s screen will accurately reflect the colors or designs of the products.
3.4. Product Discontinuation: We reserve the right to discontinue any product at any time and void offers that may no longer be available.
4. Intellectual Property
4.1. Ownership: All intellectual property rights, including but not limited to trademarks, copyright, and design rights related to content on the Website, remain the property of the Company and/or their respective owners.
4.2. Prohibited Use: Unauthorized reproduction, distribution, or use of any content on the Website, including text, images, graphics, logos, and data, is strictly prohibited. Any unauthorized use may result in legal action.
5. Billing and Account Information
5.1. Order Acceptance: We reserve the right to refuse or cancel any order you place with us. In such cases, we will attempt to notify you via the email or contact information provided.
5.2. Purchase Limits: We may, at our discretion, limit or cancel quantities purchased per person, per household, or per order. If an order is suspected to be placed by resellers or distributors, we may prohibit the transaction.
6. Returns, Refunds, and Cancellations
6.1. Returns Policy: Claims for misprinted, damaged, or defective items must be submitted within 30 days after receipt of the product. Any returns due to incorrect addresses or unclaimed shipments will be reshipped at the customer’s expense. Custom-made products such as print-on-demand merchandise cannot be returned for a refund except for defective goods.
6.2. Digital Products: As noted, all digital product sales are final, and no refunds will be issued once the item is downloaded.
7. Force Majeure
7.1. Circumstances Beyond Control: We will not be responsible for any failure to perform our obligations if such failure results from events beyond our control, such as natural disasters, war, strikes, or interruptions in communications or utilities.
8. Governing Law
8.1. Jurisdiction: These Terms and Conditions, including any legal disputes, shall be governed by and construed in accordance with the laws of Australia. Any disputes shall be resolved under the jurisdiction of Australian courts.
9. Links to Third-Party Websites
9.1. External Links: Our Website may contain links to third-party websites. These links are provided solely for convenience, and we do not endorse or control the content of such sites. We disclaim any responsibility for the information or services provided by third-party sites.
10. Personal Information
10.1. Privacy Policy: Your submission of personal information through the store is governed by our Privacy Policy, which complies with Australian data protection laws.