DIRTY.CAT.STUDIO

Shipping

1. Shipping Destinations

Dirty Cat Studio ships globally, partnering with trusted carriers such as USPS, FedEx, DPD, and DHL to ensure a seamless shipping experience. Our white-label tracking page consolidates tracking information from these carriers, providing you and your customers with convenient package tracking.

Restricted Destinations:

Due to legal restrictions and carrier limitations, we cannot ship to the following regions and countries. Please note that this list is subject to change based on world events.

  • Crimea, Luhansk, and Donetsk regions in Ukraine
  • Russia
  • Belarus
  • The Gaza Strip region in Palestine
  • Ecuador
  • Cuba
  • Iran
  • Syria
  • North Korea

Shipping to Ukraine:

Due to the ongoing conflict, our shipping capabilities to Ukraine are limited. Currently, we only ship products fulfilled in our Latvian facilities.

Temporary Restrictions:

Our carriers may temporarily suspend international shipping to certain destinations due to natural disasters or other disruptions. For the latest updates on shipping availability, please consult the USPS homepage.

2. Customs Fees

Orders shipped internationally may be subject to customs fees, which vary depending on the destination, order value, country limits, and other factors. Customers are responsible for any applicable customs fees.

3. Live Shipping Rates

Shipping rates are calculated in real-time and displayed during checkout. These rates are based on the order’s fulfillment location, shipping destination, shipping method, and carrier pricing.

4. Return Addresses

The return address for your order is determined by the fulfillment facility that processed it. Please use the specific address listed below for product returns only. All other correspondence (such as notices or letters) sent to these addresses will be returned to the sender.

Return Addresses by Fulfillment Center:

  • United States and Mexico:
    217 Wrangler Drive, Coppell, Texas, 75019, USA
  • Canada:
    Unit 3, 3500 Laird Rd, Mississauga, ON L5L 5Y4, Canada
  • Latvia:
    Plienciema 5, Marupe, Marupes novads, LV-2167, Latvia
  • Spain:
    Travessía Prat de la Riba, 91-95, 08849 Sant Climent de Llobregat, Barcelona, Spain
  • United Kingdom:
    Antar 2 Headway Road, Wolverhampton, West Midlands, WV10 6PZ, UK
  • Australia:
    • Apparel Orders: 40 Tanimbla Street, Kedron, Queensland 4031, Australia
    • Non-Apparel Orders (except phone cases): 338 Albert St, Brunswick VIC 3056, Australia
    • Phone Cases: 6 Axis Crescent, Dandenong South VIC 3175, Australia
  • Japan:
    Komiyaji 817-3, Shinwamachi, Amakusa, Kumamoto Prefecture, 863-0101 Japan
  • Brazil:
    Rodovia Santos Dumont, 4791 (Antigo KM 3,5), Armazém 111, Galpão 02, Empreendimento Caxias Park, Parque Paulista, CEP 25251-460, Duque de Caxias – RJ, Brazil

Disclaimer: These addresses are strictly for product returns. Any non-return correspondence sent to these addresses will be returned to the sender.